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Privacy Policy For Your dimensi69 Account

Our Privacy Policy explains how we collect, use, store and protect the details connected with your dimensi69 account.

Account dataDevice signalsWallet referencesCookie choices
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dimensi69 Privacy Policy For Your dimensi69 Account
CONTACT PATHS

Get Privacy Policy Help Through Support

A clear support path helps when you want to ask about your personal data, correct an account detail or understand a wallet status reference. Contact our account support desk through the support channel shown inside your dimensi69 account, and include the email or phone detail linked to your access. We may ask for a verification step before discussing private account records. This protects you when a request concerns sign-in history, payment references or a device used to reach the lobby.

Team online

Account data request

Ask our support desk what personal details are connected with your account. We check the account step first, then explain the available access or correction route without exposing private records to an unverified requester.

Wallet reference check

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the transaction reference through account support. We compare the status with the account record and explain which details came from the payment rail.

Privacy contact route

For a deletion, correction or policy question, use the contact path displayed in your account area. Include a clear request and reachable contact detail so we can confirm identity before changing or disclosing data.

HANDLING DETAILS

Six Practical Privacy Policy Commitments

We handle privacy through account procedures rather than broad promises. A phone verification step helps connect requests to the right account, while device signals help us identify unusual access and protect sign-in…

Account collection

We collect details you provide during account opening, including contact information and phone verification data. We use them to create access, send account replies and connect your requests with the correct dimensi69 record.

Device protection

A sign-in may produce device and session signals such as browser type, time and connection context. These signals help us investigate unusual access; they are not treated as a substitute for your account verification.

Cookie choices

Cookies and similar storage can keep a session working and remember selected settings. Your browser controls can limit them, although changing those settings may affect sign-in continuity or the way policy pages display.

Payment references

We may receive a reference, amount status or confirmation result from DANA, OVO, GoPay, QRIS, bank transfer or virtual account processing. We use that record to match an account request, not to request your wallet password.

Retention controls

We keep account, support and transaction records for as long as needed for service operation, security checks or legal duties. When a retention purpose ends, records may be removed, anonymised or restricted from routine use.

Change requests

You can ask us to correct an inaccurate contact detail or explain how a record is used. After confirming that you control the account, our support team can assess the request under this Privacy Policy and local requirements.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the searches we hear most often before account access: what we collect, why a device or wallet reference appears, how to request a change and what happens when you contact us. If your question concerns a specific record, use the support route inside your account and mention the relevant date or reference.

The dimensi69 Privacy Policy covers data used for account opening, phone verification, sign-in, support, cookies, device security and payment status matching. It applies to our pages and account areas, while DANA, OVO, GoPay, QRIS and banks may have separate privacy terms.

We may collect contact details, phone verification results, account activity, device and session signals, support messages and payment references. We collect only what helps provide access, investigate security events, answer requests or match a transaction status to your account.

DANA and QRIS may return a payment reference or status result when you request an account transaction. Our Privacy Policy explains that we use those details to reconcile the request. We do not need your wallet password to check that status.

Yes. Contact the support path inside your dimensi69 account and identify the detail you believe is incorrect. We first confirm that you control the account, then assess the correction under this Privacy Policy and any requirement that depends on local law.

Device and session signals can show the browser type, access time and connection context linked to a sign-in. We use them to identify unusual access and protect the account. They help security checks, but they do not replace phone verification.

We retain account, support and transaction records while they serve operational, security or legal purposes. After that need ends, we may remove, anonymise or restrict the record. You can ask support why a particular category remains stored.

Use the support contact shown after you sign in, and include the contact detail linked to your account plus a concise question. For a privacy request, we may complete an identity check before explaining, correcting, exporting or restricting an account record.

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